Shipping Policy – Dore Nature

At Dore Nature, we aim to deliver your order quickly and reliably. Please review our shipping terms below.

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1. Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed on the next business day.

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2. Shipping Times

• Standard delivery takes 3–7 business days (depending on location).

• Express delivery (if available) takes 2–4 business days.

• Delivery times are estimates and may vary due to factors beyond our control (e.g., carrier delays, customs).

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3. Shipping Rates

• Shipping costs are calculated at checkout and depend on your location and selected shipping method.

• Free shipping may be offered on promotions or minimum order amounts (when stated on the site).

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4. Tracking Your Order

• All orders are shipped with a tracking number.

• Once your order has been shipped, you will receive an email with tracking details.

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5. Incorrect Addresses

• Customers are responsible for providing the correct shipping address at checkout.

• If an incorrect address is provided, we are not responsible for lost packages.

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6. Delays & Lost Packages

• While rare, shipping delays may occur. We are not liable for delays caused by carriers, customs, or natural events.

• If your order appears lost, please contact us at info@dorenature.com and we will assist you in resolving the issue.

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7. International Shipping

• Currently, we ship nationwide. International shipping will be announced once available.

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8. Contact Us

For questions about your order or shipping, email us at:
📩 info@dorenature.com